Terms and Conditions :
We thank you for choosing my party store to buy your favorite products and we are happy to serve you
- Sometimes your opinion may change regarding the products you have purchased, it is okay. We here will do our best to complete the return process
Or the replacement is as simple and smooth as possible according to the following specific conditions
- This policy applies to the product being in its closed packaging and in the same original condition in the event of a return within 3 days from the date the order reaches the customer.
- Products that have been opened and have a manufacturing defect can be replaced with the same item within 3 days of the order reaching the customer, provided that the customer contacts the store by one of the means available in the store. The original purchase invoice must also be attached when starting the procedures for replacing or returning the products.
- The site reserves the right to refuse or cancel any order for any reason and at any time without consulting the customer or obtaining his approval
To cancel the order.
- Before we accept an order, we may ask you to provide additional information or confirmations
- If you are not satisfied with the product because of a defect that occurred to the product during the shipping process or you received a product different from your order, all you do is contact us.
Customer service or WhatsApp on the number. the phone : +966555232458 or send a message to the email: [email protected] Keep the product unused and in good condition, with the labels intact and the original packaging intact
- The customer does not bear any costs for the exchange or return process if the product is damaged during the shipping process or the product is not what is required.
Therefore, contact us through customer service or through one of the means of communication available to the store, and the date for receiving the product will be determined
- If the customer wants to return the order, the order will be returned within 3 days from the date the order reaches the customer, provided that it is in its original condition and the customer will bear the burden.
The customer pays shipping fees, which are specified in the purchase invoice.
- If the purchase amount is paid via one of the electronic payment methods (Visa - Mada - MasterCard) and after the order reaches us and is verified
Product safety: The amount is returned to the same account within the period specified by the bank, which is from 7 to 14 working days if payment is made via Visa or
MasterCard, but if payment is made via Mada, the transfer will be made within 48 hours, which is the period specified by the bank
- Pricing Information: We reserve the right, at our sole discretion, not to accept or cancel any orders placed for products or services whose prices are different
Incorrect on the site as a result of an error. In this case, we send a notification in this regard via e-mail or through any available means of communication with
The customer will be informed of the error and the order will be cancelled. In addition, we reserve, at our sole discretion, the right to correct the error in the full stated price.
- Prices and payment policy: Prices include VAT applicable on the day of order. Any change in the VAT rate
The applicable price will be automatically reflected in the price of the products that my party store offers for sale on the store
- Hafalti Store delivers products through shipping companies available within the Kingdom of Saudi Arabia, and according to our estimation, your order is expected to arrive
Within two (2) to eight (8) business days starting from the day your order is confirmed via email depending on your region and may
The period may be longer than the specified time due to the delay resulting from shipping companies, which is beyond our control.
